Healthcare Technology Featured Article

July 15, 2022

How To Manage Medical Software Upgrades Without Disrupting Workflows

Medical practices can be a hectic place at times, especially when many patients need attention. Any downtime in a busy medical facility may have tragic consequences for patients who rely on them to assist with emergencies.

It may seem like these facilities never shut down to those looking on from the outside. They carry on without stopping for anything, including software upgrades. They achieve this by properly planning the upgrades and using professionals to make everything run smoothly.

There are a few key responsibilities that the medical professionals and their staff will have to manage for their systems to remain up and running even after the new software upgrades are complete. These are as follows:

1. Use An IT Management Service

There are many different occupations worldwide, and professionals in that field have the training and a unique skill set to do that job. However, not everyone can be equally good at everything, including the installation of software upgrades.

Medical professionals will focus on their patients and seldom know enough about software applications to manage them by themselves. Their best option would be to hire professional information technology (IT) management service to take care of all the technological needs of the facility.

The management company can give the medical staff peace of mind that their systems will function optimally and always have the latest working updates to streamline their operations. For more information on services like these, you may click here for IT consulting services in Dallas.

2. Schedule Updates Accordingly

As downtime is not an option for some, the medical facility should schedule the software upgrades within business hours. Running the upgrades when the facility is least busy could prevent significant backlogs in service delivery. Over weekends or after hours for a private practice can be a solution to avoid clashes between the upgrades and operations.

3. Ensure You Back Up Data Regularly

Healthcare data and other information are essential to medical practice. Doctors, nurses, and other medical staff need it to determine their patients’ correct treatment and procedures. If anything happens to this information, they wouldn’t know what to do without it.

Hence, it is crucial to back up the information, especially during a software upgrade. If anything should go wrong, the IT professional can help the medical facility restore their information from the backup copies they made with minimal losses.

4. Maintain The Systems Between Upgrades

The actual or physical hardware would also need maintenance and regular software upgrades. When both are up to date, the system should function better and the software upgrades can happen without a hitch, which means that the practice can provide better patient care.

Medical practices can run more minor updates during lunchtime, for example, instead of scheduling system downtime. Updating the system frequently prevents large installations and the times the system won’t be running.

5. Avoid Unnecessary Upgrades

Many software applications will have regular upgrades available, but that doesn’t mean everything would need upgrading simultaneously. The IT technician should help to distinguish which ones are critical and should have priority over the rest.

Scheduling all the updates to run simultaneously could cause it to continue for an extended period that will interfere with the medical facility’s operations. Upgrade the system the staff use daily and the others at a later date or time.

6. Incorporate The Upgrades Systematically

Some upgrades contain much information to install, or the files could be enormous. Because of this, it may take longer to install than regular upgrades. The IT professional would be able to see which will need more time and should plan the schedule accordingly.

The best way to install these software updates is by targeting one workstation at a time if the practice is not using a central point to connect to, like a server. If the update needs to run on this primary device, there should be preventive measures in place in case it continues into the operating times of the facility.


Anyone with a computer system should frequently upgrade their software to ensure everything functions optimally. Many upgrades include changes that could fix a previous bug or make the system run more smoothly.

These upgrades can help medical facilities provide better service to their patients, improving their experience. However, these must not interfere with the normal operations; otherwise, many patients may be without care.

With help from an IT professional, upgrades can run as smoothly as the patient schedule, and neither the patients nor staff will be aware of it. Planning is vital to have the upgrades process run without a hitch. Medical practices and IT professionals should collaborate to ensure that no one is left behind, including their computer systems.

Author Bio

Derrick Oswald is a software developer specializing in B2B software solutions. In his spare time, he also loves to write about the latest medical software trends. He is a proud husband and dad to two girls.

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