Healthcare Technology Featured Article

September 30, 2014

Nuance Launches Clintegrity 360 to Address Coding in Healthcare


The healthcare industry uses a standard diagnostic tool for epidemiology, health management and clinical purposes called the International Classification of Diseases, which is more commonly known as ICD. Currently the ICD is in its 10th iteration, and while most developed countries around the world have already adopted the new standard, the U.S. still lags behind. According to new regulation published by the Department of Health and Human Services (HHS), the latest compliance date for ICD-10 has been set as October 1, 2015. When it is fully adopted in the U.S., healthcare providers around the country will have to change from ICD-9 to ICD-10, which will require everyone to learn the new codes. The new offering by the consulting services of Nuance Communications will provide resolution for addressing the coding challenges organizations will face while maintaining accuracy.

Clintegrity 360 Compliance Services was created to expand the healthcare consulting services of Nuance Communications with a new solution that will improve clinical documentation and coding accuracy while optimizing quality outcomes and reducing the risk of claims, denials and penalties.

The healthcare industry in the U.S. is undergoing changes as Obamacare becomes part of the multi-trillion dollar infrastructure that gobbles up 26 percent of the federal budget. Service providers are now required to start implementing new technologies to increase efficiency and cut costs, as well as meet regulatory compliances such as the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic and Clinical Health Act (HITECH).

Clintegrity 360 is going to give administrators the management tools and training they will need to monitor complex coding requirements by leveraging a wide range of technologies and introducing a new level of efficiency to avoid complications that affect the reliability of hospital reimbursement.

The new platform is designed to deliver a customized set of educational and analytical offerings and help each organization improve the quality of coding data and point out possible areas of regulatory noncompliance by delivering analytical offerings with actionable strategies. According to the company, the new service is going to provide its clients with a team of Nuance consultants to illustrate how organizations can use technology to consistently deliver accurate and compliant ICD-9 and ICD-10 codes for inpatient claims.

The service also includes specialized Clintegrity 360 | ICD-10 Education and Services to provide the resources as healthcare organizations around the country prepare themselves to ensure physicians, coders and clinical documentation specialists are up to par with the latest coding requirements as they transition  and sustain their level of understanding from ICD-9 to ICD-10 through October 2015.

“We’ve heard our clients’ growing concerns about compliance, physician engagement, ICD-10 and shifting payment models and we are here to help,” said Trace Devanny, president of the healthcare division, Nuance. “We’ve offered widely-successful consulting services for more than 20 years using proven clinical expertise, best practices and distinctive methodologies to help clients succeed. By broadening our consulting services, Nuance can collaborate more deeply with our healthcare clients as strategic partners to help them achieve their desired goals.”




Edited by Maurice Nagle
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