Healthcare Technology Featured Article

June 20, 2023

Cornell Communications Empowers Senior Care Facilities by Transforming Nurse Call Systems

Gone are the days when a simple alarm system would suffice to ensure the safety and well-being of older adults in senior care communities. As the senior population's requirements become more diverse, senior care communities are rising to the occasion by embracing innovative technologies and comprehensive solutions to meet the evolving needs of their residents.

From intuitive monitoring systems that track vital signs and movement patterns to interactive devices that facilitate communication and socialization, the modern senior care community is dedicated to providing holistic care.

To fundamentally improve the value and utility of nurse call systems for senior care communities, Cornell Communications announced its unique use of a multimedia engine. A multimedia engine is a sophisticated software component or system that enables the integration and management of various multimedia elements, such as voice, video and data, within a single platform. In the context of senior care communities, the use of a multimedia engine allows for the integration of diverse communication features into nurse call systems.

By incorporating SIP capability directly into the engine, as Cornell has done, the platform becomes capable of supporting multiple functionalities. This enables a wide array of use cases, such as staff text/chat, two-way resident and community voice communication and video.

This advancement enhances the efficiency and user-friendliness of its InFORM I A Mobile nurse call solution. InFORM I A Mobile is designed to monitor staff and residents, delivering measurable results improving revenue and reducing expenses, all while minimizing the need for noisy alarms through an integrated emergency light system.

"Unlike off-the-shelf-solutions, our native-enablement of SIP delivers two key advantages: faster response to customer requests for new features and a smoother, more convenient user experience, which allows staff to seamlessly and efficiently move from one application to another," said Cornell Chief Technology Officer Alper Dortbudak.

The incorporation of multimedia capabilities, presented in a user-friendly manner, marks a transformation for senior care communities. Amber Swindler, a director at Prairie Ridge in Glasgow, Montana, talks about the importance of resident security, stating.

"With Cornell's video doorbell call station, that security starts at the front door,” said Swindler. “Staff members can effortlessly identify visitors from any location within the building using their InFORM I A Mobile handset."

Just from that example, it's clear that by seamlessly integrating a robust set of innovative features, Cornell addresses the inherent challenges of adopting new technologies, ensuring a seamless transition for senior care communities.

Edited by Alex Passett
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