Healthcare Technology Featured Article

February 09, 2023

Overcoming Skill Gaps in the Health Industry




What Is a Skill Gap?

A skill gap is the difference between the skills that an employee currently possesses and the skills that are required for their current or desired job. It can also refer to a discrepancy between the skills that a company's workforce possesses and the skills that are needed for the company to meet its goals and objectives. Identifying and closing skill gaps can help organizations improve employee performance and productivity, and can also help individuals advance in their careers.

Skill Gaps in the Health Industry

The healthcare industry is constantly evolving, and the demand for different skills is changing as well. However, there are several skill gaps that are prevalent in the healthcare industry. These skill gaps can have a negative impact on the quality of care provided, and can also lead to increased costs and risks for healthcare organizations.

  • Lack of technological skills: With the increasing use of technology in healthcare, healthcare professionals need to be proficient in the use of electronic health records (EHRs), telemedicine, and other digital tools. This includes understanding how to use and interpret the data provided by these systems, as well as being able to effectively communicate with patients through digital means.
  • Lack of language skills: As the population becomes more diverse, healthcare professionals need to be proficient in multiple languages to effectively communicate with patients from different backgrounds. This is particularly important for ensuring that patients receive accurate information and are able to make informed decisions about their care.
  • Lack of interprofessional collaboration skills: Healthcare is becoming more team-based, and healthcare professionals need to have strong collaboration skills to work effectively with other healthcare professionals. This includes understanding how to communicate effectively with other team members, as well as being able to effectively coordinate care.
  • Lack of expertise in mental health care: Mental health is an important aspect of overall health, and is gradually being integrated into mainstream healthcare programs. Healthcare professionals need to have expertise in mental health to provide effective care. This includes understanding the causes of mental health conditions and how to effectively treat them.
  • Lack of geriatric care skills: As the population ages, healthcare professionals need to have expertise in geriatric care to effectively care for older patients. This includes understanding the unique needs of older patients and how to address them, as well as understanding how to effectively communicate with older patients and their families.

Addressing the Skill and Talent Gap in the Healthcare Industry

Invest in Employee Retention

Addressing the skill and talent gap in the healthcare industry can be challenging, but one effective strategy is to focus on employee retention. By retaining high-performing employees and investing in their professional development, healthcare organizations can improve the overall skill and talent level of their workforce.

Here are some methods to help retain employees:

  • Developing a positive work culture: Providing a positive work environment can help attract and retain top talent in the healthcare industry. When employees feel valued and respected, they are more likely to stay with an organization.
  • Providing ongoing education and training: By investing in ongoing education and training programs, healthcare organizations can help employees acquire new skills and advance in their careers. This can also help bridge skill gaps within the organization.
  • Offering competitive compensation and benefits: Offering competitive compensation and benefits can help attract and retain top talent in the healthcare industry.
  • Encouraging employee involvement and input: Encouraging employees to take an active role in decision-making and providing opportunities for employee input can help build a sense of ownership and engagement among staff.
  • Providing opportunities for career advancement: Providing opportunities for career advancement can help retain high-performing employees and bridge skill gaps within the organization.

Encourage Students Choose a Career in Healthcare

Another effective strategy for addressing the skill and talent gap in the healthcare industry is to encourage more young people to enter the field. By increasing the number of young people entering the healthcare industry, healthcare organizations can help ensure a steady supply of well-trained and highly skilled workers to meet the demands of the field.

Here are some ways in which healthcare organizations can encourage more young people to enter the healthcare industry:

  • Offering scholarships and grants: By offering scholarships and grants, healthcare organizations can help make education and training in the healthcare field more accessible to young people.
  • Partnering with schools and universities: By partnering with schools and universities, healthcare organizations can help expose young people to the healthcare field and provide them with opportunities for hands-on training and internships.
  • Creating mentorship programs: By creating mentorship programs, healthcare organizations can help young people gain the skills and knowledge they need to succeed in the healthcare field.
  • Promoting diversity, equality, and inclusion in healthcare: By promoting diversity, equality, and inclusion in the healthcare workforce, organizations can attract a broader range of young people to the field, including those from underrepresented groups.

Appeal to Younger Workers

Millennials and generation Z workers are becoming an increasingly important part of the workforce and understanding their values and preferences can help attract and retain them in the healthcare industry.

Here are some ways in which healthcare organizations can appeal to younger workers:

  • Emphasizing work-life balance: Younger workers often place a high value on work-life balance, and healthcare organizations that can offer flexible schedules, telecommuting options, and other measures to help them achieve this balance are more likely to attract and retain them.
  • Focusing on social impact and values: Younger workers often want to make a difference in the world and are more likely to be attracted to organizations that align with their values and social impact goals.
  • Providing opportunities for professional growth and development: Younger workers often place a high value on professional development and are more likely to stay with organizations that provide opportunities for them to learn and grow.
  • Incorporating technology and innovation: Younger workers are often very comfortable with technology, and healthcare organizations that can incorporate technology and innovation in their operations are more likely to attract and retain them.
  • Emphasizing wellness and self-care: Younger workers are more likely to be attracted to organizations that promote employee wellness and self-care, such as offering fitness classes, meditation sessions, or mental health support.

Consider a Workforce Management Solution

Healthcare organizations can engage experts in Recruitment Process Outsourcing (RPO), Managed Service Providers (MSP), and Total Workforce Solutions to help attract, retain and manage a high-quality workforce.

Here is how these experts can help:

  • RPO: These providers help healthcare organizations streamline their recruitment process by taking on the responsibility of sourcing, attracting, and screening candidates. This can help healthcare organizations find the best talent faster, and can help bridge skill gaps within the organization.
  • MSP: These providers can help healthcare organizations manage their temporary and contract workforce, which can be useful for filling skill gaps on a short-term basis. They can also help manage compliance and regulatory requirements and monitor performance.
  • Total Workforce Solutions: These providers can help healthcare organizations manage their entire workforce, from recruitment to retirement. They can help healthcare organizations find the best talent, manage compliance and regulatory requirements, and provide ongoing training and development opportunities to help bridge skill gaps within the organization.

Conclusion

In conclusion, addressing skill gaps in the healthcare industry is crucial to ensure high-quality patient care and the efficiency of healthcare organizations. By adopting a holistic approach that includes multiple strategies, healthcare organizations can bridge the skill gap and promote the professional development of healthcare workers.

--------------------

Author Bio: Gilad David Maayan

Gilad David Maayan is a technology writer who has worked with over 150 technology companies including SAP, Imperva, Samsung NEXT, NetApp and Check Point, producing technical and thought leadership content that elucidates technical solutions for developers and IT leadership. Today he heads Agile SEO, the leading marketing agency in the technology industry.

LinkedIn: https://www.linkedin.com/in/giladdavidmaayan/



Get stories like this delivered straight to your inbox. [Free eNews Subscription]




SHARE THIS ARTICLE



FREE eNewsletter

Click here to receive your targeted Healthcare Technology Community eNewsletter.
[Subscribe Now]