Healthcare Technology Featured Article

January 15, 2021

3 Ways Hiring the Wrong People Could Destroy Your Dental Practice

Hiring the right people is extremely important for a dental practice, especially new ones. Good employees are more engaged and performant, give a good impression to clients, and enhance your brand. They can also help you stay out of trouble.

On the other hand, bad employees can be negligent, nonchalant, or downright malicious. These types of employees could sink your practice faster than anything else. This is why you need to be aware of the risks and hire properly. Here are a few ways in which hiring the wrong people could destroy your dental practice.

Loss in Productivity

One of the areas where you’ll be the most directly affected is when it comes to productivity. There are two types of employees in the world: those who believe in meeting or exceeding expectations, and those who want to get away with doing the least possible.

If you want to avoid hiring the latter, you need to make sure that you pre-screen them correctly. First of all, consider going for a specialised dental job site like People on these sites tend to be more motivated in general. Next, you want to make sure that you conduct a small pre-interview before you ask them to come in. This will give you a sense of their attitude.

Once you’ve completed the interview process, you will need to check their references and ask what type of attitude the applicant has. Doing this alone will save you lots of time and disappointment.

Drop in Team Morale

Hiring the wrong people can also affect the morale of your whole team. Just one weak link can cause dissent within your team. Some people may start resenting that employee for having to constantly pick up on their slack or cover for their mistakes. You don’t want to make the job of your good employees more difficult. If you do, even the most loyal person might start looking elsewhere, and that’s perfectly understandable. So, you have to make sure that you hire people who have the motivation, expertise, and skill needed to pull their own weight.

You’ll Lose Talent

But, at the end of the day, if you hire the wrong employees, people will simply decide to go to the practice down the street instead of yours. Dental work is something that is very sensitive and people will not go back to a clinic if they have had a bad experience there. It’s also very important to employ the right people to deal with customer service. You don’t want someone who sounds confused when people call in. This might make them fearful about how their information is handled. Just leaving a client on hold for too long could also be enough for them to go somewhere else, even if your service is great. 

As you can see, hiring the wrong people at your practice can hurt you in more ways than one. So, if you want to increase your productivity, bottom line, and retention, pay special attention to the way you screen and hire employees.

Get stories like this delivered straight to your inbox. [Free eNews Subscription]


FREE eNewsletter

Click here to receive your targeted Healthcare Technology Community eNewsletter.
[Subscribe Now]