Ghana's ClaimSync Reduces Need for Paper-based Medical Claims

The United States and Europe are far from the only regions where there are backlogs of medical claims in the processing pipeline.

It was recently estimated that close to one billion medical claims are processed every year in Sub Saharan Africa alone.

Without the more technologically advanced region of South Africa – almost all of these claims are in paper format in Sub Saharan Africa.

“The sheer volume of paperwork is leaving many hospitals with millions of dollars of unsettled claims,” according to ClaimSync, an African healthcare company. “Insurance companies are also losing millions in claims revenue through undetected fraud and abuse.”

The Ghana-based company is coming up with new solutions to meet the challenges. Some 2,500 claims were processed in a recent beta test.

“ClaimSync offers hospitals and insurers in Africa a platform that allows them to prepare, submit and receive electronic medical claims,” Seth Akumani, CEO of ClaimSync, said in a company statement. “Our software removes the need for paper claims, significantly speeding up the process by at least 30 percent.”

ClaimSync provides software for electronic records management. Hospitals and other healthcare providers use the solutions to automate management and processing of patient medical records. The company also offers a related platform for insurance payers. These solutions help to provide more economical costs, reduce errors and improve efficiency, the company said.

Also, ClaimSync is the first African healthcare company to take part in HealthXL Global Gathering. The event included investors and influential leaders in the digital healthcare market.

“The population and healthcare market in Africa is growing rapidly and more people are taking up health insurance,” Akumani said during his presentation at the conference. “This means more claims, and a huge opportunity. Secondly, you won’t find any team that’s as committed to working together to improve healthcare in Africa as us. Lastly, think about what we can do with all the data.”