Healthcare Technology Featured Article

May 15, 2013

KLAS Report: Vocera Trusted by 100 Percent of Healthcare Providers


Vocera Communications is a provider of solutions that address critical communications and productivity challenges in industries, including healthcare, hospitality and retail. For example, the company's Vocera Communication Badge, which recently hit 500,000 units shipped, is a hands-free, voice-controlled communication solution used in hospitals and medical centers to streamline staff communication and improve patient care.

Vocera was recently ranked number one in terms of wireless communications for the healthcare industry by global research firm KLAS in a report. The report, entitled "KLAS Data Performance Report for Wireless Communications," ranked Vocera against competing vendors in terms of various performance indicators, such as users' willingness to repurchase equipment and whether they consider Vocera as part of their long-term plans.

"We are very pleased with the results of the KLAS promotional report. It demonstrates Vocera's commitment to meet and exceed the needs of customers around the world and anticipate future requirements," said Brent Lang, president and COO of Vocera. "The recent KLAS findings validate Vocera's renowned ability to deliver on our brand promise. Vocera's market impact continues to grow as we help more organizations streamline staff communication and improve operational workflows. We are proud to be an integral part of our customers' long-term plans."

According to KLAS's report, 100 percent of healthcare providers agree that Vocera "keeps promises," and 100 percent consider the company to be "part of long-term plans." Meanwhile, 97 percent of healthcare providers said they would buy from Vocera again, while 93 percent said the company's product offers "needed functionality."

When asked if they got their money's worth from their Vocera purchase, healthcare providers ranked Vocera 8.1 out of 10.

The report also features sample commentary from medical providers regarding the company, including a director of a healthcare organization, who stated, "I couldn't put a dollar or a personal satisfaction value on the miles we have saved in frustration."




Edited by Alisen Downey
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