Healthcare Technology Featured Article

August 24, 2011

AT&T Helps Healthcare Transportation Company to Track Trips

In order to make medical transportation service more responsibly, AT&T, medical transportation management company Southeastrans is now using tablets to record trips, save time, improve accountability, help prevent fraudulent claims through accurate pick-up and drop off records – and reduce the worry for their passengers.  According to a press release, Atlanta, Ga.-based Southeastrans works with government agencies to provide non-emergency medical transport for Medicare and Medicaid recipients.

The company has announced a pilot program with Southeastrans to equip its 700+ drivers with tablets. At the start of the pilot, Southeastrans will deploy more than 250 tablets with the remaining devices rolling out later. Drivers will use the tablets to record trips and patient information, to help ensure that each patient is dropped off and picked up at the correct time and place.

"Shipping companies have been tracking packages for years, but transportation providers are often unable to provide accurate, timely information about passengers," said Steve Adams, President and CEO of Southeastrans. "People are intrinsically more valuable than packages, so it is absolutely essential that caregivers and loved ones are able to have real-time information regarding the whereabouts of medical transports often involving medically fragile people. This is why Southeastrans developed the InSight Mobile App."

In conjunction with the tablet deployment, Southeastrans developed the industry-first Net InSight Mobile App for its drivers. The app will benefit the states and their taxpayers, as it will significantly diminish the ability to commit fraud by requiring drivers to keep detailed electronic time and trip logs. Keeping the data on encrypted tablet devices provided by AT&T helps prevent potential security breaches and provides accurate and measurable data for Southeastrans to report to the state agencies it supports.

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO West 2011, taking place Sept. 13-15, 2011, in Austin, Texas. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. To register, click here.

Mandira Srivastava is a HealthTechZone contributor. She works as a full-time writer, ghostwriter and blogger, and has more than two years of experience in print and Web media. She has also worked on company brochures, website content and product descriptions, as well as proofreading and editing content. To read more of her articles, please visit her columnist page.

Edited by Rich Steeves

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