Health Information Exchange Featured Article

August 03, 2011

Merge Healthcare's iConnect Helps Covenant Make Medical Images Available Anywhere, Any Time

Merge Healthcare, a provider of enterprise imaging and interoperability solutions, announced today that Covenant HealthCare will use its iConnect software at its 600-bed facility to allow radiologists and other clinicians to get access to images anywhere, anytime, according to a press release posted at

Web-enabled access allows medical professionals to integrate healthcare information from disparate sources and locations, according to

“iConnect Access integrates directly with our existing image archive to display any image, anywhere, at any time,” said Keith Grantham, director of information technology, Covenant HealthCare, in the press release. “We look forward to eliminating potential IT headaches that sometimes arise when communicating with associates outside the hospital.”

According to the press release, using iConnect and an approved Web-enabled device, hospital physicians and referring physicians no longer need to download images to a workstation, giving them access to medical images more quickly and easily.

“iConnect Access also eliminates the need for multiple clinical viewers integrated to the electronic medical record,” the press release states. “Clinicians can use iConnect Access’ single multi-specialty viewer to access images from Radiology, Cardiology, and other image intensive areas from multiple departments, with no additional software downloads required on the viewing device.”

“Diagnostic images are a critical component of a patient’s electronic medical record,” said Jeff Surges, CEO of Merge Healthcare, in the press release. “By being able to deliver those images faster and by providing better access to that content, our iConnect solution enables physicians to diagnose patients faster and provide better care.”

Merge Healthcare’s iConnect is also being used by Sisters of Mercy Hospital in Chicago to provide physicians access to physicians at its over 200 locations, and Children’s Memorial Hospital, a 270-bed medical center also in Chicago. The company’s cardiac patient management solution is in use at St. Mary’s Regional Medical Center, for cardiac patient management in Enid, Okla. 

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Deborah DiSesa Hirsch is an award-winning health and technology writer who has worked for newspapers, magazines and IBM in her 20-year career. To read more of her articles, please visit her columnist page.

Edited by Jennifer Russell