Across the country, Axxess’ Agencycore has been rated by Home Health agencies as the best home health software. In a recently conducted survey, home health software users were given the task of rating various software. The criteria they were given were simplicity of use, features of workflow, overall features, compliance, online access, innovation, training, customer support as well as technology platform. In all of these criteria, Axxess came out on top.
With a unique and smart one-click/one-touch technology, users of home health software were quite happy about the simplicity in getting the program installed and using it, once they had signed in to Axxess. The user interface looks good, is easy to navigate through and quite intuitive. Most users were of the opinion that the software must have been created by, and for those who use home health agency software extensively.
Though simple, the workflow is holistic. Compared to other software in the industry, Axxess has several more features than most. There were also some complimentary special features that are part of the package. These include in-service training videos, OASIS analysis and guidance, electronic claims submission, remittance posting, customizable dashboards, automatic care plan generation, drug-drug and drug-allergy interactions.
With the pricing being competitive Axxess Agencycore provides great value add in the home health software solution sector. Since it is web based, one can access it from any location.
Axxess was able to remain on top in when it came to area of training as well as customer support. Home Health software users repeatedly spoke of the standard of training and support that was being given by Axxess.
In a release, Diana Cahill, Sales Manager said, “We offer unlimited training because we know that once the agencies understand the platform from the beginning, it reduces our need to provide a lot of ongoing support. It is in our interest to ensure that our customers learn at their own pace and learn the platform thoroughly. We think it is disingenuous to penalize people for wanting to learn by charging them extra for training.”
As one of the foremost consulting organizations, Axxess has been able to implement this unique advantage rather well. They have done so by making available experienced consultants who form the nerve center of their customer support team.
Carolyn John is a Contributor to HealthTechZone. To read more of her articles, please columnist page.Edited by
Jennifer Russell
