Healthcare Technology Featured Article

January 08, 2013

GreatCall Launches Access to Medical Professionals Through Free App

GreatCall Inc. is launching a new safety application called Urgent Care. This app is designed to give families of all sizes 24/7 access to healthcare information. The wireless services company has lined up medical professionals and certified professionals to be on hand to respond to users’ questions and provide legitimate healthcare information.

“At GreatCall, we are focused on creating easy-to-use wireless products and services that help our customers stay safe and healthy,” said David Inns, CEO of GreatCall. “The Urgent Care app is an excellent example of how we can make mhealth work today if we keep things simple.”

Inns referred to the new partnership his company has developed with on-demand healthcare service provider, LiveCare Clinic. Together, the two companies plan on allowing users who download the application access to a virtual care center.

“By providing individuals with immediate access to medical attention whenever they need it, customers can now take responsibility for their well-being and lower the risk of health and medical problems that often can go untreated and result in hospitalization,” said GreatCall in a statement.

Although the application is free to download, users are asked to purchase a live service to go hand-in-hand with the application. Basically, users will download the application and can then be connected via a phone call to a registered nurse. That nurse will take basic information and then transfer them to a doctor who could provide assessments over the phone and even provide prescriptions and help with any other medical needs. Users can purchase a live service for as little as $3.99 per call.

The idea is to allow users to get medical advice without needing to leave their home or pay the high co-pays to see a physician in house. It also lets users get answers 24/7 versus a traditional office when you can only see the doctor when he has office hours.

The application is available in the App Store today and will be coming to Google Play for Android users later this month.

Edited by Rachel Ramsey

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