Healthcare Technology Featured Article

October 11, 2012

TELUS eClaims Helps Standard Life File Claims Quickly

Healthcare is going virtual, as TELUS Health has recently entered into an agreement with Standard Life to enable the company to use TELUS’s eClaims service which in turn will enable customers to submit electronic claims over the Internet. This will allow for the quicker application and examination of claims, more convenient for patients and doctors alike.

The TELUS Health eClaims Web portal lets healthcare providers across Canada submit claims directly on behalf of their patients. Its rule-based adjudication engine strictly monitors the claim adjudication process and handles them quickly, requiring little to no manual intervention while powering improved service quality and operational efficiency.

The Standard Life Assurance Company of Canada provides employers and employees plan types and benefits such as health, dental, and travel assistance. TELUS Health, a company deeply rooted within the electronic medical and health records spaces as well as telecomecare and consumer health, provides software and technology that turns information into better health outcomes. The healthcare community has adopted its TELUS Health eClaims at a rapid rate, with more than 12,000 providers using it currently.

"We, at Standard Life, are committed to listening and responding to our customers, and providing products and services that exceed their expectations," says Jacques Latour, Standard Life’s VP of Sales and Group Insurance, in a statement. "The TELUS Health eClaims service and the integrated next-generation adjudication platform allows us to offer our plan members and our plan sponsors an easy-to-use service that simplifies and accelerates the claim submission process for everyone."

For anyone who’s had to file healthcare claims before knows, the paperwork is a real pain, not to mention time consuming. Thanks to TELUS, it’s now a quick and simple task for healthcare providers to submit these invoices for their patients, where the claims will be analyzed and adjudicated quickly. In an industry like this, that speed can make all the difference.

Edited by Jamie Epstein

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