Healthcare Technology Featured Article

March 22, 2012

Expeditive Aquires Provider of Interim Call Center and Back-Office Staffing


Expeditive, a source of interim staffing of operations personnel, announced today the acquisition of a 25-percent interest in American Healthcare Outsourcing Alternatives (AHOA), LLC.

Expeditive specializes in revenue cycle staffing. AHOA is a specialized provider of call center services and back-office support services.

John Andrews at Healthcareit.com defines revenue cycles as “the financial circulatory system.” The process prevents denials of claims and managing an efficient billing process are key parts of a healthy revenue cycle, according to the Web site.

James Yarsinsky, CPAM, president of Expeditive, said in the press release the acquisition of the company allows his firm “to offer clients ‘remote’ billing and collection services.”

"Some hospitals prefer to farm out their aged receivables, as opposed to bringing our A/R SWAT Team to their facilities," said Yarsinsky in the press release. "Many clients do not have room for interim revenue cycle staff in their business office. Our affiliation with AHOA will help us increase market share and subsequently profits and enhance the Expeditive brand experience."

According to the Healthcare Financial Management Association (HFMA), the main goal of hospital revenue cycle management is to “measure how well a hospital maximizes the amount of patient revenue billed and how quickly it collects that revenue.”

"Having access to the expertise and resources of Expeditive brings an added dimension to AHOA and enhances our ability to deliver end-to-end receivables solutions to our clients,” added Fred L. Landrum, president of American Healthcare Outsourcing Alternatives, LLC.

Expeditive announced last August it will also provide remote Medicare billing specialists to critical access hospitals.

Critical Access Hospitals are those that have been certified to provide people in rural areas access to healthcare, and help hospitals reduce costs so they don’t risk shutdown.

Hospitals have to write off more and more of their revenue, according to HFMA. From 2006 through 2010, “the percentage of gross revenue written-off by hospitals rose steadily from 63.2 percent to reach an astounding level of 66.9 percent in 2010,” according to the Web site.

It’s therefore crucial to have a revenue cycle management program that can help organizations get paid more quickly and clot where they bleed most.




Edited by Braden Becker
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