Healthcare Technology Featured Article

February 16, 2012

Family HealthCare Center Picks Intelligent InSites RTLS



Family HealthCare Center has announced they will be using Real-Time Location Services (RTLS) software provided by Intelligent InSites.

“At Family HealthCare Center, we strive to be innovative in our approach to care,” Patricia Patron, Executive Director at Family HealthCare Center, said “The InSites solution will help us be more efficient with our scarce resources, so we can serve more patients with the highest quality standards and lower cost.”

FHC is a private, non-profit health care provider serving Cass County, N.D. and Clay County, M.N.

Intelligent InSites is a Fargo, N.D.-based supplier of enterprise RTLS solutions to health care providers, as well as business intelligence.

The software will track in real time the location of patients, staff and hospital equipment as they move throughout the facility. FHC says it hopes it will allow administrators to see how patients move through the hospital, as well as how and where resources are being used.

FHC says it will enable them to fulfill their mission, which they say in a press release is “providing quality family-centered health care that is accessible, culturally competent, and efficient.”

The hardware-agnostic software can monitor temperature-sensitive devices like refrigerators, and send a warning if the temperature exceeds a certain number.

The software will also allow FHC to integrate the RTLS system with existing systems, such as the Simplex EZ Care nurse call system.

“We are proud to partner with one of the country’s leading-edge community health centers, helping them in solving the issues facing America’s health system,” Doug Burgum, President and CEO of Intelligent InSites, said. “The Family HealthCare Center is a role-model for using innovative solutions to improve patient care, increase staff efficiency, and lower healthcare costs.”

The $15 million solution is being installed first at FHC’s new facility in downtown Fargo, N.D. and is partially funded with grants from the federal ederal Health Resources and Services Administration.


David Delony is a Bay Area expatriate living in Ashland, Oregon. He combines his lifelong love of both words and technology in his career as a freelance writer. David holds a B.A. in communication from California State University, East Bay.

Edited by Rich Steeves




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