Healthcare Technology Featured Article

January 03, 2013

Force 3 Upgrading Children's National Medical Center Unified Communications System



Force 3 — the trusted provider of data center, communication and collaboration, borderless networks, cyber security services, and medical imaging solutions for federal agencies and enterprises — today announced that it was awarded a contract with the Children's National Medical Center to provide engineering design and configuration services to support the upgrade of its unified communications solution.

The upgrade will bring Children's National from its current Unified Communications 7.x solution to Cisco's Unified Communications Manager version 8.6. The first phase of this upgrade began last May, with phase two commencing in September.

Children's National is the premier provider of pediatric care in the metropolitan Washington area. Due  to the nature of its business, the center must maintain 100 percent uptime throughout the entire upgrade process. As such, Force 3 has taken extra precautions and is working closely with the center's engineering staff to ensure mission critical applications and services remain unaffected.

“As a Cisco Master Unified Communications Partner, we understand how complex a migration of this magnitude can be,” said Jason Parry, Force 3’s practice director of Collaboration, in a statement. “We worked tirelessly with Children’s National to create a plan of execution that will give their organization the ability to provide the UC solution in a completely virtual environment.”

The upgrade to Cisco's UC Manager will provide Children's National with advanced features such as mobility and unified messaging, while consolidating infrastructure and increasing resiliency. Other benefits include improved interoperability and convergence between UC Manager 8.6 and the center's video conferencing infrastructure, an easy migration path to future releases, and reduced server count due to virtualization.

In September, Force 3 achieved the Cisco Cloud Builder designation within the Cisco Cloud Partner Program, recognizing the company's ability to sell and deploy Cisco's end-to-end cloud solutions.

Last March, Force 3 practice director Jason Oh wrote a column in the Washington Post Capital Business entitled "How Companies Can Save Money If Employees Work From Home," which discusses ways for companies to manage high energy cost consumption.




Edited by Brooke Neuman




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