Health Information Exchange Featured Article

July 13, 2012

Innovative Claims Strategies Deploys Mitchell SmartAdvisor

Mitchell SmartAdvisor has been deployed by Innovative Claims Strategies (ICS) for medical bill review purposes. ICS hopes to use the solution for optimizing workers’ compensation claims, cost containment and enhancing healthcare outcomes.

“Mitchell SmartAdvisor best-in-class bill review functionality is what ICS needs in today's complex healthcare environment to control costs and improve outcomes for everyone in the injury claims management value chain. We admire Mitchell's leadership in the casualty claims marketplace and its commitment to develop trusting partnerships with clients. We look forward to a long lasting relationship with Mitchell”, remarked Kay Estes, president of Innovative Claims Strategies, in a press release.

Mitchell SmartAdvisor is stated to be a comprehensive bill review software for workers’ compensation claims processing and it can help clients improve efficiencies and lower costs through its unique combination of performance software, client services, and best-in-class partnerships. Some of the notable features of the software include customizable workflow modeling, a robust business decision rules engine, data analytics and reporting tools and claims examiner portal for fast, secured, real-time access to bill data and more.  

The SmartAdvisor software can systematically allot resources to customizable work queues and prioritizes workflow according to users’ needs when they are reviewing their bills which results in faster turnaround times and increased customer satisfaction along with other benefits like improved operational efficiencies and lower costs.

Mitchell asserted that with ICS selecting its software it has added another major medical claims management company to its growing client roster of healthcare technology innovators, and it is looking forward to working with ICS to optimize workers’ compensation claims processing, cost containment and patient outcomes.

Recently, Mitchell upgraded its SmartAdvisor Utilization Review (UR) Decision Manager and Paladin chose Mitchell's worker compensation solution.

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Edited by Brooke Neuman