Communication at Rockingham Memorial Hospital Enhanced with Amcom Software

Amcom Software, Inc, a subsidiary of USA Mobility, Inc, recently announced that its advanced messaging and quality solutions will be used to strengthen the Cisco wireless VoIP foundation at the Rockingham Memorial Hospital (RMH). The hospital will leverage encrypted smartphone messaging, web-based directory, on-call scheduling as well as Amcom's emergency notification solutions to meet the needs of its mobile staff.

In a release, Michael Rozmus, Vice President of Information Services, Rockingham Memorial Hospital, said, "We've worked hard to leverage technology to make our facility environmentally and operationally efficient. We want to further extend the capabilities of our technical infrastructure to ensure our staff can work even more efficiently. The fusion of Amcom Software and our deployed Cisco solutions will enable us to improve the workflows that matter most to patients and staff. We've invested in Amcom for its broad suite of solutions that fits well with the needs and strategies of midsize hospitals like ours. Encrypted smartphone messaging for critical communications was a major part of this investment decision."

The staff at RMH will be able to send and receive encrypted and critical communications over a number of devices such as iPhone, BlackBerry, and Android smartphones via the Amcom Mobile Connect. Communication will be secured in an audit trail and will be protected via a number of security protocols based on HIPAA and HITECH Act compliance standards. Personnel at the hospital will be able to access contact information and upgraded calendars via an intuitive Web portal which is based on Amcom's Web-based staff directory and on-call scheduling functionalities.

Chris Heim, President, Amcom Software, said, "We continue to see hospitals of all sizes leveraging their Cisco platforms in concert with Amcom solutions--with great success. We look forward to our in-depth work with RMH to use our smartphone messaging and other solutions in ways that will bring out the best communication patterns for staff and the best outcomes for patients."

Want to learn more about the latest in communications and technology? Then be sure to attend ITEXPO East 2012, taking place Jan. 31-Feb. 3 2012, in Miami, FL. ITEXPO offers an educational program to help corporate decision makers select the right IP-based voice, video, fax and unified communications solutions to improve their operations. It's also where service providers learn how to profitably roll out the services their subscribers are clamoring for – and where resellers can learn about new growth opportunities. For more information on registering for ITEXPO registration click here.

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