Healthcare Technology Featured Article

June 10, 2015

An mHealth Match Made in Heaven

Get ready to say goodbye to those long doctor’s office waits! Well, maybe not all of them, but MYidealDOCTOR and Zest Health are now pairing up to make seeing a doctor more convenient than ever. MYidealDOCTOR is a cloud-based Telehealth company that works to give patients “on demand access to US Board Certified physicians” over the phone or video (non-emergency medical issues only). Zest Health is an mHealth startup that has created an app to aid users with the help of its “concierge service” throughout the healthcare system, whether it is finding ways to save money or scheduling appointments.

The idea is to fuel the shift toward patient-based healthcare by eliminating the immense time and money that consumers spend on the healthcare system. The partnership plans to provide its members with 24/7 access to the over 1,200 physicians MYidealDOCTOR has partnered with by using the Zest Health mobile app. It should come as no surprise that in the technology filled world we live in, consumers are looking for more immediate healthcare. Have an infection or allergy but don’t want to wait at the ER? Now there’s an app for that.

The companies plan to make the entire process simple and easy for consumers. The app’s concierge allows users to request a doctor after a virtual nurse screens them and helps map out how to proceed. Then users will either be connected to a doctor via voice call or video, or they can schedule later appointments. The point is that patients are getting the care they need, but on their time. In addition, Zest Health and MYidealDOCTOR pride themselves on going a step further by providing multiple follow ups hours later, and doctors can prescribe medications electronically.

By creating an alliance, the two companies have given consumers both a means and an end in the stressful and often confusing world of healthcare. Zest Health has the app that plans it all out and connects patients to the expanding network of physicians that MYidealDOCTOR provides. As the Telehealth industry grows, it will be exciting to watch what this duo creates. 

Edited by Dominick Sorrentino

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