athenahealth, Inc., a provider of Internet-based business services to physician practices,
reportedly has selected and deployed
Monolith Software to provide transparency and to ensure the highest levels of performance of its healthcare applications and IT infrastructure that support thousands of daily users nationwide.
athenahealth officials said that the company selected Monolith Software for its comprehensive availability, fault and performance management solution, which is ideal for fast-growing, service-focused businesses.
“athenahealth prides itself on offering high levels of service performance to our physician practices, which must be able to access their patient records and medical applications at a moment’s notice,” said Ed Park, CTO of athenahealth, in a statement.
Park said that Monolith Software offers the company an advanced performance trend analysis and robust correlation capabilities to help with the end-to-end visibility and control the company needs as it continues to expand its hosted service offering nationwide.
“In a highly competitive business environment, we need an IT staff and system that can respond to our business with quick deployments and configurations, and little hands-on administration,” he said.
Park said that the Monolith solution proactively monitors the company’s environment and increases operational efficiency so the company can respond to service degradations before medical group clients are even aware there is a problem.
“With Monolith Software, organizations can holistically monitor their entire IT infrastructure to ensure they are operating at the highest levels of service to support the needs of the business,” said Jeff Parker, president of Monolith Software.
Parker said that Monolith provides software that was purpose built to address the needs of IT operations professionals with highly advanced capabilities for intelligent escalation, notification, run book automation and service desk integration.
Monolith helps organizations like athenahealth to comprehensively manage infrastructure performance to deliver business results, he said. Delivering a fully integrated, open architecture platform for managing fault, availability and performance management, Monolith Software offers service providers and IT organizations real-time control and insight into the health, performance and availability of mission critical systems and applications with a reduced total cost of ownership.
Anil Sharma is a contributing editor for HealthTechZone. To read more of Anil’s articles, please visit his columnist page.Edited by
Marisa Torrieri
