Entra Health Systems and the Telemedicine Reference Center Ltd., or “TRCL,” of Dhaka,
have launched the world's first integrated mobile phone-based telehealth network.
The new AmCare Intensive Diabetes Management solution uses MyGlucoHealth Wireless diabetic monitoring technology. TRCL has decided to operate eHealth call centers in Bangladesh to provide diabetes patient care. The innovative medical service solution company will use Entra Health's new MyGlucoHealth Wireless Bluetooth-enabled blood glucose meter to deliver its services.
Sikder M. Zakir, managing director of Telemedicine Reference Center, said AmCare as a first of its kind eHealth solution using wireless diabetes monitoring technology along with live clinical support through a mobile phone.
Offered as a subscription-based service, the solution provides direct, informed medical care. Zakir explained that the physicians in the AmCare call center continuously monitor blood glucose readings from a patient's MyGlucoHealth Wireless meter and use the real-time data to care for and treat the patient throughout the year.
“The patient is always connected to medical support through their mobile phone," Zakir said.
The new eHealth application can monitor testing results from the MyGlucoHealth meter as the data is wirelessly transmitted via a patient's mobile phone to a diabetes call center.
After reviewing the reported blood glucose levels, the call center will communicate directly with the patient. If a person’s report shows abnormal readings for two consecutive days, the agents send a text message alert to the patient and their family.
Many times the patients are unable to control their blood sugar levels despite knowing the need to do so. If the center comes across such case, the agents will communicate with the patient and the family to offer additional clinical support. The center goes one step further and also schedules appointments with an endocrinologist to evaluate more extensive treatment options.
Richard Strobridge, CEO of Entra Health Systems, said that AmCare, in conjunction with MyGlucoHealth online technology add a whole new personalized dimension to diabetic care.
“AmCare integrates with MyGlucoHealth wireless technology to help patients maintain their lifestyle, while living with diabetes,” Strobridge said. “We believe patient-centric telehealth solutions like MyGlucoHealth and AmCare will go a long way toward providing more complete, affordable patient care worldwide."
AmCare offers multiple service packages according to specific needs of each patient.
