Medical facilities around the country are combining their resources in order to reduce the escalating cost of healthcare. By using different sets of technology, they are able to use their resources to be more efficient and cost effective. Renown Regional Medical Center will be using a single unified mass communication platform from Everbridge to bring together its two hospitals, three emergency room centers, nine imaging centers and 20 medical group urgent care centers.
Everbridge is a leading provider of interactive communication and mass notification solutions for organizations across different industries and government entities. The communication platform it provides increases connectivity, automates communication processes and is able to integrate data feeds, recipient feedback and social media into one communication system to give organizations insight and provide the tools for improving efficiency of daily operations.
Renown Health decided on a single unified communication platform because it would simplify the hospitals' and urgent care facilities needs without having to include multiple costly third-party vendors with manual communication processes. The choice was also made easier because Everbridge already supplies the communication tools for its STEMI (ST-Elevation Myocardial Infarction) alerts.
"We saved hundreds of thousands of dollars by switching to Everbridge as a single platform for our communications. Previously, there were a lot of errors in our process because our vendors were reliant upon very manual processes. We depend on Everbridge as a single solution for these needs," said Christine Wells, director of outpatient imaging at Renown Regional.
As more technology gets implemented in healthcare facilities, compliance requirements and technologically advanced and reliable communication tools have to be implemented to protect patients, staff and the facility. The healthcare communication solutions Everbridge provides features:
- Native mobile application for launching notifications
- Message receipt confirmations
- Polling/quota notifications for nurse staffing
- Conference calling/bridges
- Message escalations
- Comprehensive reporting capabilities
This mass notification solution is a comprehensive tool to keep everyone in the organization informed at all times before, during and after emergency and nonemergency events. The analytics, GIS capabilities, customizable content management system and flexible contact management system gives users multiple options for developing customized notification programs to meet their specific needs.
"The Everbridge system is engineered specifically to offer a single, unified communications platform for organizations, like Renown Regional Medical Center, who have a variety of complex communication needs. Using a single system for operational communications and emergency notifications helps Everbridge clients improve system aptitude, increase business efficiencies and in many instances lower costs," said Imad Mouline, chief strategy officer, Everbridge.
Edited by
Alisen Downey
