Recently, the folks at Entrada brought out a new case study around the recent efforts undertaken by the PBOI -- the Palm Beach Orthopaedic Institute -- which included Entrada's workflow solution system. The results of that move brought a lot of positive benefits to the Palm Beach Orthopaedic Institute, but not without a few bumps along the way.
The PBOI brought Entrada into its operations back in April of 2011, which quickly grew as the physicians there discovered the sheer value involved with Entrada's comparative simplicity and overall flexibility. A system that is easy to work with yet can cover a lot of different tasks is hard to pass up. While there was a drop in productivity while the switch was going on from the old system of paper records to a new system heavily featuring Entrada's workflow solution, the losses in productivity were quickly made up, and now, PBOI is seeing some impressive gains.
The CEO of PBOI, Brian Bizub, summed up the effects that Entrada had on making the transitions: "Although we were on a path to achieving our Meaningful Use goals, our physician group was having difficulty transitioning from paper records and our productivity was taking a hit. We knew we needed help, and Entrada was a life-saver for our group."
Entrada not only allows PBOI physicians to perform chart completion by dictating clinical notes to the portable devices they were already carrying like iPhones--which in turn allows administrative staff to capture accompanying parts of clinical notes--but then allows for speech-to-text conversion via voice recognition technology, requiring only editing by administrative staff. This allows productivity overall to increase and create a better overall environment for patients while also cutting waste and saving money for PBOI.
The health care system as a whole has been hard-hit in recent years by spiraling costs and an increasingly disquieted customer base who bemoans the high costs yet wants the utmost in service. Using tools like those offered by Entrada can provide substantial benefit for those organizations that get involved, though it's going to take more than just the correct set of tools to realize full benefit. It also requires a willingness to change, a willingness to -- as PBOI did -- accept the initial drops in productivity that lead to future gains as processes sink in and start yielding improvements.
PBOI's experience with Entrada may not be the same across the board, but considering the success that PBOI eventually enjoyed as a result, it's certainly worth the time to look into how Entrada systems can improve the performance of other medical firms, who could always stand a boost, especially in a limping economy like the one we currently face.
Edited by Rich Steeves